Frequently Asked Questions

Pay at any Panay Broadband or Buenavista CaTVi branch, or use our payment partners. Complete list available on Facebook page.

Pay unsettled bill + Php 500 reconnection fee. Send payment receipt to Facebook Payment Center. Processed in 24-48 hours.

Transfer available if service coverage exists. Visit nearest branch for assistance.

After 24 months: Sign termination form at branch. Before: Php 5,000 fee or remaining months. Bring ID + authorization letter.

Sign Termination Form at branch + settle balance. Representatives need authorization + ID.

Upgrades available during lock-in. New 24-month contract issued. Visit branch.